Deleting your account in the TehProf Dialogs app

App: TehProf Dialogs («Диалоги», dialogs.tehprof.kz). Developer: TehProf.kz (TEHSNAB GROUP LLP). This page explains how to delete your account and what happens to your data.

How to delete your account yourself

  1. Open the TehProf Dialogs app or dialogs.tehprof.kz and sign in to your account.
  2. Open «Settings» and the «Profile» tab.
  3. At the bottom, in the «Account deletion» block, press «Delete account».
  4. Enter your password and confirm. If you have no password, enter the e-mail or phone the account was created with. If you have no password and no confirmed e-mail or phone, first confirm one in the «Profile» block.

If you own a company where other people work, first hand the company over to another employee on the «Team» page: until then the account cannot be deleted. If you are the only employee and the owner, the company is closed together with your account.

If you cannot sign in

Write to support@tehprof.kz from the e-mail the account was created with. We delete the account within 15 working days.

What is deleted at once

  • your name;
  • your e-mail and phone;
  • every way to sign in: password, Google and Yandex sign-in, the second factor;
  • every sign-in on every device: you are signed out everywhere;
  • the devices that received notifications;
  • your personal access keys and connections of AI assistants.

What stays and for how long

  • The company’s conversations, call recordings and files belong to the company, not to the employee. They stay with the company, and you appear in them as «Удалённый пользователь» (Deleted user).
  • If the company is closed together with your account, its conversations, call recordings and files are kept for 30 days so they can be exported, and then deleted irreversibly. This is stated in the offer.
  • The history of your consents to the documents (when, and to which edition) is kept as legal evidence.
  • Backups are erased within 14 days.

Documents and contact