WhatsApp, Telegram and MAX — right inside the deal in Bitrix24 and amoCRM
Customers message you on WhatsApp, Telegram or MAX and call on WhatsApp or Telegram — it all reaches your managers in the CRM, and whoever is free answers from the browser. The recording, transcript and call summary land in the customer card on their own.
3 days with everything included · free QR connection · no per-minute call charges
The call reaches the team in the CRM, the conversation is recorded and becomes text, the summary lands in the deal. Narrated in Russian with English captions; the data in the film is for demonstration.
Install TehProf Dialogs in your CRM
Installing the app and connecting WhatsApp by QR code are free. The line subscription is billed separately.
Works where your managers already work
- Bitrix24: A window in the portal, a tab in the deal, Open Channels, calls — even in Bitrix24 telephony. WhatsApp, Telegram and MAX in one window.
- amoCRM: WhatsApp, Telegram and MAX chats in the native amoCRM chats; calls with recording and transcript in the card.
- TehProf Dialogs account: No CRM: the TehProf Dialogs window in the browser — every number and messenger, the whole team, the client history. Sign in by email, sign up in a minute.
- API integration: Your website, bot, 1C or n8n flow: incoming messages arrive at your webhook, a reply goes out in one request.
Installing the app is free. Another CRM — we connect it separately; terms are agreed on the number check.
Why customers stop getting lost
- A customer call does not go to a competitor Before Only one manager's phone in a pocket sees a WhatsApp or Telegram call. After The call rings in the CRM for the staff you choose — all at once, in turn or evenly. A missed call stays in the history; call back from the card.
- Every call — recording, text and summary Before Only the person who spoke knows what was promised to the customer. After After the call the card keeps the recording, the transcript and a short summary. A manager reads the outcome in ten seconds instead of listening for an hour.
- WhatsApp and Telegram calls — in Bitrix24 telephony too Before A separate phone for messengers, a separate PBX for everything else. After The line can be connected to Bitrix24 as an office PBX — the call rings in the Bitrix24 app on the phone and in the browser. We will check your own PBX.
- Call first — no permissions, no per-minute fees Before Official WhatsApp needs the customer's permission to call, and outgoing calls are paid. After On our channel you call customers yourself, as much as you like — no call charges on top of the subscription. Your number and the phone app stay.
Recording, transcript and calling first are on our channel. What official WhatsApp offers — see the comparison of options.
Price per line — one working number
QR connection is free. Pay for a year — 2 months free.
| Your current WhatsApp number — Messaging | 12 000 ₸ / month |
| Your current WhatsApp number — Messaging and groups | 15 000 ₸ / month |
| Your current WhatsApp number — Messaging and calls | 22 000 ₸ / month |
| Your current WhatsApp number — Messaging, groups and calls | 25 000 ₸ / month |
| Your current WhatsApp number — Calls only, no messaging | 15 000 ₸ / month |
| Official WhatsApp — calls and chats — Messaging | 18 000 ₸ / month |
| Official WhatsApp — calls and chats — Messaging and groups | 22 500 ₸ / month |
| Official WhatsApp — calls and chats — Messaging and calls | 33 000 ₸ / month |
| Official WhatsApp — calls and chats — Messaging, groups and calls | 37 500 ₸ / month |
| Official WhatsApp — calls and chats — Calls only, no messaging | 15 000 ₸ / month |
| Official WhatsApp — calls and chats — Connection — once | 60 000 ₸ |
| Your WhatsApp Business, connected officially — Messaging | 18 000 ₸ / month |
| Your WhatsApp Business, connected officially — Messaging, paid for a year | 180 000 ₸ / year |
| Your WhatsApp Business, connected officially — Calls, added to messaging | 10 000 ₸ / month |
| Your WhatsApp Business, connected officially — Connection — once | 60 000 ₸ |
| Telegram and MAX (personal account) — Messaging | 12 000 ₸ / month |
| Telegram and MAX (personal account) — Messaging and calls | 22 000 ₸ / month |
| Telegram and MAX (personal account) — Calls only, no messaging | 15 000 ₸ / month |
No call charges on top of the subscription — not per minute, not per call.
Need official WhatsApp from Meta? From 18 000 ₸ a month, on the platform's own terms — all prices and options
MAX costs the same as Telegram and is paid in the cabinet the same way.
Moving from another service? Setup is free for you with any connection method — send us a screenshot of the program you use now. Send the receipt too and we count what you paid there. Under a month left — pay us for a month; more — for half a year or a year. We add the time you have left for free, up to the term you pay us for.
Try free for 3 days · Sign in and pay
Three ways to connect WhatsApp, and how they differ
They differ in the number, the calls and Meta's rules. Price is per line per month.
| Our channel | Official | Coexistence | |
|---|---|---|---|
| Who it suits | You need it fast, on your current number, and the phone app stays. | You need Meta's official channel, templates and a CRM-only number. | You need the official channel, and managers keep replying from the phone. |
| Number and app | Your current number; the app works as before | A CRM-only number; the app stops working on it | Your current Business number: reply from the phone and from the CRM |
| Risk of a ban | Yes, as with any unofficial connection | Meta's channel; complaints about mailings can restrict the number | Meta's channel; the number is disconnected if the app is not opened for about two weeks |
| Calls in the CRM | By line plan; you can call the customer first | After Meta approval; calling first only with the customer's permission | A separate option, after the free number check |
| First message | Plain text, no Meta review | An approved Meta template; also needed 24 hours after the customer's reply | An approved Meta template; also needed 24 hours after the customer's reply |
| Meta fee | None | For templates, replies past 1,000 a month and outbound calls | For templates and replies past 1,000 a month |
| Connection | By QR in a couple of minutes | Through Meta: business portfolio access and a code by SMS or call | Through Meta registration; Meta checks whether the number fits |
| Where you work | Bitrix24, amoCRM or the TehProf Dialogs workspace | Bitrix24, amoCRM or the TehProf Dialogs workspace | Bitrix24, amoCRM or the TehProf Dialogs workspace; groups stay in the app |
What people ask before starting
Will my number get blocked?
Our channel works through regular WhatsApp, and there is a risk of restrictions, as with any unofficial connection — we say so honestly. If that risk is unacceptable, we connect official WhatsApp from Meta.
Do I have to change my number or phone?
No. On our channel the number and the WhatsApp app on the phone stay as they are.
Is it hard to connect?
The app installs from the Bitrix24 or amoCRM Market, a WhatsApp number connects by QR code, like WhatsApp Web, Telegram by QR code or phone number, and MAX by its own QR code. If you need help, we connect it together during the free check.
If a manager leaves, do customers leave with them?
No. Chats and calls belong to the company, and access is set by roles, not by a personal phone. The next manager sees the whole customer history.
What happens after the 3 free days?
The trial days include everything: chats, groups and calls. After that the line works only if you pay the invoice; without payment it simply stops, with no automatic charges.
Which messengers can I connect?
WhatsApp in three ways: our channel by QR code, the official Meta channel or Coexistence. Telegram: a personal account by QR code or phone number, with calls and recording. MAX: chats and calls, no recording yet. All chats go to one window — in Bitrix24, amoCRM or the TehProf Dialogs account.
Other questions — in the help centre
Connect your number today — the first 3 days are free
Pick your CRM and start yourself. Or leave your number — an engineer will check what will work for you and name the price before any work begins.
- Install the app in your CRM
- Connect the number by QR
- Take calls in the CRM