Install Dialogs on your phone as an app

1. The Dialogs icon

iPhone and iPad: Safari

Step 1. Tap the three-dots button to the right of the address at the bottom of the screen. Some iOS versions show the Share button (a square with an arrow) right at the bottom — then go to step 3. The screens below are in Russian.

1. The three-dots button

Step 2. In the menu, tap Share («Поделиться»).

1. Share

Step 3. An actions panel appears at the bottom. Tap Show More («Показать больше») to open the full list.

1. Show More

Step 4. Tap Add to Home Screen («Добавить на экран «Домой»»). If it is missing, tap Edit Actions at the bottom of the list and add it.

1. Add to Home Screen

Step 5. Check the icon and the name, keep Open as Web App («Открыть как веб-приложение») on and tap Add («Добавить»).

1. Icon and name — this is how they will look on the screen
2. Open as Web App — keep it on
3. Add

The Dialogs icon appears on the Home Screen — as in the first picture of this article.

Android: Chrome

Step 1. Tap the three dots to the right of the address bar. The screens below are in Russian.

1. Three dots — the Chrome menu

Step 2. Choose Add to Home screen («Добавить на гл. экран»). Some Chrome versions call it Install app.

1. Add to Home screen

Step 3. In the Install app window, tap Install («Установить»).

1. Install

Step 4. If the phone asks where to place the icon, tap Add. The Dialogs icon appears on the Home screen.

1. The Dialogs icon

Notifications and calls

For new client messages and incoming calls to show on the phone screen while Dialogs is in the background, turn notifications on in Dialogs itself. You do it once on each phone.

iPhone and iPad (iOS 16.4 or later)

1. Open Dialogs from its Home Screen icon. Notifications cannot be turned on in Safari — only in the installed app.
2. Open Settings → Notifications and turn on Notifications on this device.
3. The iPhone asks for permission — tap Allow («Разрешить»). If there was no prompt or nothing arrives, check the iPhone Settings: Notifications → Dialogs.

Android: Chrome

1. Open Dialogs from its Home screen icon.
2. Open Settings → Notifications and turn on Notifications on this device.
3. The phone asks for permission — tap Allow. If you blocked notifications before, allow them for Chrome and for Dialogs in the phone settings.